Step by step:
a) You choose one of my wonderful dresses that you would like to wear to a special event
b) Use the dress calendar and the booking form to secure the dress
c) Look wonderful at your event
d) Return the dress within the agreed period
e) Come again soon
Currently we don’t have any showroom but if you want to try a dress or have any other query please contact me
via email email@example.com or 0044-7828089065
Yes, so long as you have not removed the rental tag on the dress you can return the dress if you are not satisfied with it for any of the following reasons;
a) The dress is the wrong size or in some other way not the dress you had ordered
b) The dress has some fault or damage which would preclude you from wearing it
c) The dress does not match you expectations and you no longer wish to wear it
If any of these apply you must NOT remove the rental tag and MUST contact us on the day you received the dress on email
firstname.lastname@example.org or phone 01224-041481, and we will give you the chance to replace your request or receive a refund of the rental fee.
Yes! If you want to do this contact us directly and if it is available we will do our best to get you the dress ASAP!
We provide a 3 days or 5 days rental period.
We will deliver the dress between 6pm-10pm on your delivery day, the courier will contact you 1hr prior to the drop.
Give us the fullest address, telephone, facebook or any other way we can contact you when you order so we can make the drop off as smooth as possible.
Dry Cleaning is on us by professional reputed dry cleaners.
You shouldn’t need to. If you feel that you do please contact us immediately.
Enjoy your night and don’t worry about the small stuff. Anything that can be dry cleaned
or minor repairs are covered by us. Major damage or loss of dress will be charged from your credit card details as per our Terms & Conditions.
Let us know what you want to change as soon as you can and we will do our best to accommodate.
If the changes are significant or the dress has been delivered this may incur additional charges in line with our term and conditions.
Let us know as soon as you can that you want to cancel an order.
If you cancel your order 7 days or more from your delivery date there will be a full refund.
If you cancel less than 7 days from your delivery date, the refund will be 50%
Usually, after we have received your dress back at our warehouse, we will process the refund within 5 weekdays.
Standard delivery is free.
Same day delivery is £5.
Delivery outside Aberdeen may be agreed on an ad hoc charge basis, just call us to discuss.
After your experience, we pick up the dress at the same address provided.
Follow these 2 steps:
a) Place the dress in the original delivery box.
b) Wait for our courier to contact you within an hour of collection on the collection day.
The order will be picked up on the agreed return day
If we don’t receive the dress on the agreed date you’ll be charged a sum equivalent to 10% of the dresses retail price every day for five days.
If the dress has not been returned by the fifth day you will be charged the full retail price.